Writing on design, systems, and strategy

Reflections, frameworks, and practical insights shaped by designing complex, real-world systems.

KLM-model

Research & Behavioral Design

How to predict UX efficiency using the Keystroke-Level Model (KLM)

A practical way to predict task time and remove daily friction in repetitive workflows before you ship.

Underrated-methods

Research & Behavioral Design

UX Research models that designers rarely use, and when they actually matter

A practical guide to underrated UX research models, and the real product situations where they outperform gut feel.

Camping

Service Design & Systems

What camping taught me about designing resilient systems

How designers can go beyond pixels to take end-to-end ownership and build systems that don’t break under pressure.

modern-framework-for-AI

AI & Platform design

Designing with AI — A framework for modern design workflows

How AI is reshaping design workflows from research to prototyping, and what this means for decision-making and ownership.

Service-design-part-2

Service design & systems

From sticky notes to strategy: Service design workshops that shape product vision

A practical playbook for using service design workshops to align teams, surface constraints, and drive strategic clarity.

Service-design

Design leadership 

Service design: A strategic tool for designers to drive vision and alignment

How designers can go beyond pixels to map complex services, align teams, and shape a strategy that drives real impact.

UI-tenets-and-traps

Design facilitation

From resistance to realisation: How a UI tenets & traps workshop shifted stakeholder mindsets

A firsthand account of using structured critique to build shared understanding and raise quality bars across teams.

Hooked

Behavioral design 

How to build habit-forming products?

A practical guide on designing habit-forming products using the Hook Model, with real-world examples and actionable takeaways.

AI-generated-personas

Participatory design (Research paper)

Child-generated personas to aid design across cultures

Children’s self-created personas offer raw, honest narratives that adult-generated personas often miss, emphasizing their value in co-design.

UI-tenets-and-traps

Product comparison

Instagram stories VS Snapchat stories

A comparative analysis of Instagram stories and Snapchat stories, exploring their features, user behavior, and platform strategies.

Technology-transformation

Digita identity

Social, cultural and technological changes (Auto-Ethnography)

An auto-ethnographic reflection on how social, cultural, and technological shifts shape our digital identities and everyday media use.

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Let’s talk about solving complex problems together.

Reach me at
haasinisai01@gmail.com

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